Donna Jack Vice President, Human Resources, The Michaels Organization

Donna Jack, SPHR, serves as the Vice President of Human Resources of The Michaels Organization.  As Vice President, Ms. Jack oversees Human Resources and Payroll of 1,800+ employees in 34 states, the District of Columbia, and the U.S.V.I.  Joining Michaels in 2011 as the Vice President, she assumed the role of the Organization’s first Vice President and immediately began implementing standardized HR tactics by working with the presidents of the 8 companies that make up the Organization.  Since coming on board she has directed and implemented a health benefits and wellness strategy designed to slow down escalating medical costs budgeted at $12M.  Additionally she implemented Michaels’ leadership assessment and development program.  Most notably, Ms. Jack spearheaded the development and implementation of the people transition strategy for a 100 person social services function that branched off as a new non-profit company and strategic partner of the Organization.


Prior to joining The Michaels Organization, Ms. Jack served as Vice President of Human Resources at Medquist, Inc. As a member of senior executive team, she led key HR initiatives linked to corporate goals through challenging period of transition. She managed 12 staff supporting 6,500 employees, with a majority of employees based virtually and a budget oversight of $2M.

Donna is on the Board of Directors of the Tri-State Human Resource Management Association and serves as a member of the Society for Human Resources Management (SHRM).  She was a nominee for the Delaware Valley Human Resources Person of the Year.


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